Level 2 Certificate in Vocational Paralegal Studies - Full Syllabus

Choice Unit 203: Retail and Consumer Matters

1. Buying and Selling Goods and Services
   1. The common law
   2. The Sale of Goods Act 1979
   3. The Supply of Goods and Services Act 1982
2. Formation of a Contract - Sale of Goods or Services
   1. Civil protection for the consumer
   2. Criminal
   3. Agreement
   4. Terms
   5. Exclusion clauses
3. Validity of a Contract
   1. Void contracts
   2. Voidable contracts
   3. Illegality
4. Breach of Contract
   1. Remedies - Common law - Equitable
   2. Remoteness of damage
   3. Measure of damages
   4. Remedies - Sale of Goods Act 1979
5. Consumer Credit
   1. The Consumer Credit Act 1974
   2. Cancellation and termination of agreement
   3. Remedies of the creditor
6. Defective Goods
   1. Liability under the Consumer Protection Act 1987
   2. Negligence
7. Dispute Resolution
   1. Agencies of consumer protection
   2. The Civil Courts